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Can I use FTP as an off server backup?

We don't recommend it, as it can be considered a "file dump" which is against our TOS.

What is file dumping? - A large number of files that are transferred from one place to another without any particular organization, as in copying media or backup files from your computer to our server.

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Xsite settings

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Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not work within 24 hours, please contact Technical Support.

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If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall could be blocking it.2. Make sure you have the IP address in your welcome email for host name (only...

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Where can I download a free FTP?

There are several FTP clients which you may download and install for free. We have video tutorials that will teach you how to use them as well. Click on the "Download" link next to the name of the...