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We proudly support our many products and strive to answer questions and empower customers. Professional technical assistance is always available 24 hours a day. Customers can create tickets, access forums and knowledge bases, and read FAQ’s
We do not allow IRC, even on a dedicated server.The reason is because IRC attracts server attacks. (People join the chat, insult eachother, and the attacks start.)Also, our datacenter prohibits IRC.
To report any abusive site or activity, please email [email protected] and our security team will investigate the site or activity accordingly. Please note that we may not be able to provide you...
We are protected from hackers and DDoS attack (UDP flood).We have an extensive custom firewall rule and large mod_security rulesets protecting our servers. If we do experience heavy flooding, we...
The offending site will be suspended and the owner will be given an opportunity to fix the problem or move to a Dedicated server.It is possible that sometimes we suspend a problem directory, but...
The traceroute, whois, ping, and dig tools are very informative. There are many ways to run the commands, but here are the easiest. 1) Goto nwtools.com2) Choose Express3) Put the domain or IP in...
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